FAQ

Welcome to the Trusted Royals FAQ section. Here, we answer some of the most common questions about our store, policies, and services.

1. Ordering & Payment

Q: How do I place an order?
A: Simply browse our website, add products to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Q: What payment methods do you accept?
A: We accept major credit/debit cards, UPI, net banking, and other secure payment gateways available at checkout.

2. Shipping & Delivery

Q: How long does shipping take?
A: Standard shipping takes 2 to 3 business days, while express shipping takes 1 business days.

Q: Do you offer international shipping?
A: Currently, we only ship within India.

3. Returns & Refunds

Q: What is your return policy?
A: We offer a 7-day return policy. Items must be unused and in their original packaging to be eligible for a return.

Q: How do I request a refund?
A: Contact our support team at support@trustedroyals.shop with your order details, and we will guide you through the process.

4. Account & Support

Q: Do I need an account to place an order?
A: No, you can checkout as a guest. However, creating an account allows you to track orders and save your details for future purchases.

Q: How can I contact customer support?
A: You can email us at support@trustedroyals.shop, and our team will respond within 24-48 hours.

5. Other Questions

Q: Are your products authentic?
A: Yes, we ensure that all our products are sourced from trusted suppliers and meet quality standards.

Q: Can I modify or cancel my order after placing it?
A: Orders can only be modified or canceled within 1 hours of placement. Once processed, they cannot be changed.